FAQs

How do I book my detailing slot?

We are very flexible with how and where you can book your car in. You can right here on this website.

Just give us a call or WhatsApp chat on +2349083519800 and we can arrange a suitable time that is convenient for you.

Alternatively, you can email us at hello@myautosparkle.com, send us a Direct Message on Instagram here: http://instagram.com/myautosparkle.

How long do I need to book ahead to get a detailing slot?

It is highly recommended to book at least 24 hours ahead of the intended date. We are however flexible with bookings depending on availability of slots.

Do I need to bring my car to you?

We are primarily a mobile operation with the convenience of the customer at heart, thus we come to you 99% of the time. However, if you insist there is nowhere for us to come to, we can make a special arrangement for you to bring your car over to us.

Do you work on Sundays?

Yes, we do. However, we only take bookings for 1pm and 3:30pm. Enquiries are mostly attended to from 1pm on the same day as well.

How far will Autosparkle travel?

Autosparkle currently primarily operates as a mobile operation in the Lekki, Ikoyi, Banana Island, Victoria Island and Ajah areas of Lagos state. However, we consider areas outside those under certain conditions such as minimum of two car interior and engine detailing done with a mobility surcharge. Interests from outside Lagos state are also attended to but treated on a case by case basis, mostly depending on the volume of service and coverage of travel logistics.

What payment methods does Autosparkle accept?

Autosparkle accepts electronic bank transfers or banking hall deposits. Autosparkle hardly accepts cash payments.

What are Autosparkle's operating hours?

We work 8am - 7pm on Mondays to Saturdays. We resume on Sundays by 1pm and close by 7pm.

How do I cancel my booking?

If for any reason you may need to cancel, simply give us a call/chat to reschedule an appointment date or a cancellation. However, please give us at least 48 hours notice or there may be a N3000 charge.

How long does a full detailing session take?

This depends on the size and condition of the car and its interior respectively. However, on the average it takes 4 hours to detail a car's interior and another 45 minutes for its engine.

How long do I need to book ahead to get a detailing slot?

It is highly recommended to book at least 24 hours ahead of the intended date. We are however flexible with bookings depending on availability of slots.

Can you detail or wash my car's exterior too?

Unfortunately, we are not a regular car wash and we specialize in deep cleaning of car interiors and engines without the use of water. This does not come with washing of the car's body. However, our sister company Autosparkle Prestige is dedicated to not ordinary washing either but detailing of car exteriors which covers restoring, enhancing and protecting your vehicle's paint work and other exterior accessories. Learn more at the website link.

Are the job pictures on your website and Instagram all real vehicles which you have worked upon?

Yes, every representative image of what we do on our website including the ones in the videos are vehicles we have worked on. What you see is for real. The only exceptions are freshly introduced services.

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